Tenants won't need to put down a security deposit while moving-in. PerfectPayRent will guarantee the deposit for the Landlord on behalf of the Tenant.
Cashless Security Deposits
PerfectPayRent placed a Tenant legal liability insurance group policy with ePremium to cover a tenant's legal liability and contents.
Tenant Legal Liability Insurance
PerfectPayRent will report Tenant rent payments to major credit agencies to help them build their credit scores.
Credit Building
Support
If a Tenant experiences a cash flow problem, PerfectPayRent will assist them with paying one month's rent while they will have three months to pay PerfectPayRent back.
Rent Advance
Assistance
If a Tenant needs a little extra time, PerfectPayRent will assist them with paying one month's rent while they will have three weeks to pay PerfectPayRent back.
Rent Deferral
Assistance
In case a Tenant experiences an involuntary loss of income. PerfectPayRent will pay the rent on behalf of the Tenant for up to three months, no repayment from Tenant is required.
Loss of Income
Assistance
PerfectPayRent Tenant Services FAQs*
Landlords renting with PerfectPayRent waive security deposit requirements, offering malicious tenant damage recovery, covering up to one month's rent. This service, outlined in our Tenant Services Agreement, is cost-free. To waive paying the security deposit, you need to be a participating tenant via the PerfectPayRent Platform, and both you and your landlord must be registered, and approval is required.
You can receive the Cashless Security Deposit once per lease term as outlined in your Tenant Service Agreement. For renewal, employment or a contract during specific times is required. If we covered malicious tenant damage loss, another Cashless Security Deposit isn't available.
Continued difficulties may lead to eviction if you fail to meet obligations. Additional fees and costs per the Tenant Service Agreement and lease terms may apply. Seeking assistance for alternative solutions is advised.
Contact our Customer Success Admin Team through the PerfectPayRent Platform, providing details. They will guide you through the process seamlessly.
Tenant Legal Liability Insurance is a group coverage free for PerfectPayRent tenants, subject to our Tenant Services Agreement terms. Coverage, $25,000 bodily injury liability, $100,000 property damage liability, (limits are per occurrence) and $5,000 in contents coverage. It is underwritten by ePremium with insurers, maintaining an "A- (Excellent)" or higher A.M. Best rating.
Enroll through PerfectPayRent, connect with an ePremium licensed insurance agent, and complete the application. This group coverage is free, but you can increase your personal coverage at your expense, by contacting ePremium directly yourself. The coverage details are available through the PerfectPayRent Platform.
Enjoy free tenant legal liability insurance automatically when renting with PerfectPayRent.
Contact your ePremium Licensed Insurance Agent through the PerfectPayRent Platform, explaining the situation. They will guide you through the claims process.
We pay your rent directly in case of involuntary employment loss or unexpected self-employed contract termination up to a maximum of 3 months, per the Tenant Service Agreement terms.
You can get it once during your Tenant Service Agreement. For renewal, employment or a contract during specific times is required. Combining with other rental assistance programs isn't allowed.
Assistance is not available for voluntary termination or misconduct-related terminations.
If you still can't pay after assistance concludes, eviction risk exists. Seek alternative solutions to fulfill your financial responsibilities.
Contact our Customer Success Admin Team through the PerfectPayRent Platform, sharing relevant details.
Rent Deferral Assistance allows deferring one month's rent for three weeks, with no cost. Repayment is crucial, and eligibility is per the Tenant Service Agreement.
Once per 12-month term, eligibility for renewal requires employment during specific times. Combining with other assistance programs isn't allowed.
Risk of eviction exists if rent obligations aren't met. Seek assistance for alternative solutions.
Follow the Rent Deferral Assistance prompts in the PerfectPayRent Platform or Contact our Customer Success Admin Team for assistance.
Rent Advance Assistance allows deferring one month's rent for three months, with no cost. Repayment is crucial, and eligibility is up to the ninth month of your Tenant Services Agreement.
Once per 12-month term, eligibility for renewal requires employment during specific times. Combining with other assistance programs isn't allowed.
Risk of eviction exists if rent obligations aren't met. Seek assistance for alternative solutions.
Follow the Rent Advance Assistance prompts in the PerfectPayRent Platform or contact our Customer Success Admin Team assistance.
Rent payments are reported to credit agencies and landlords, aiming to enhance your credit score positively.
Paying rent on time positively contributes to your credit score.
Qualifying for rent assistance programs positively influences your credit score, showcasing on-time payments.
No, it's a complimentary service included in the Tenant Services Agreement.
Contact our Customer Success Admin Team through the PerfectPayRent Platform for assistance.
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Notice and Disclaimer*
The information provided in this FAQ is for informational purposes only. If there are any discrepancies between the content of the FAQ and the terms and conditions outlined in the Tenant Services Agreement, the latter shall prevail. The Tenant Services Agreement governs the relationship between the parties, and any conflicting information in the FAQ is superseded by the specific terms and conditions outlined in the agreement.